Waterfront Hotels launches central reservations center

MANILA, Philippines - Waterfront Hotels and Casinos makes a connection by being the first Filipino-owned hotel chain to launch the country’s first ever integrated hotel reservations and booking system featuring a full-service, round-the-clock, seven days a week Central Reservations Office. Waterfront brings five hotels in one number.

With the rules of customer engagement changing now more than ever, Waterfront rises up to the challenge by introducing a cutting edge system that uses only the latest in call center technology and database management software. A true breakthrough in hotel booking services, clients now have the convenience of making on-the-spot reservations with one number.

Waterfront continues to stay ahead by enhancing its national presence, enabling guests to book anytime, from anywhere through its revolutionary central reservations facility. One can now book at any Waterfront’s five hotels, namely: Waterfront Cebu City Hotel & Casino, Waterfront Airport Hotel & Casino, Manila Pavilion Hotel, G Hotel by Waterfront, and Waterfront Insular Hotel Davao, in a seamless, hassle-free system that guarantees one immediate booking confirmations with any of the efficient and accommodating call center agents.

Aside from reaching the Waterfront hotels through the 1-800 number, Waterfront continues to give instant confirmation of bookings through their global distribution system in partnership with Utell, their online travel partner, and the Waterfront website online reservations.

Beginning Nov. 15, people can book with any of Waterfront’s five luxurious hotels from anywhere in the country, at anytime of day, by calling the toll free number 1-800-10-WFRONT8 (9376688), or (032) 230-9000 for non-PLDT subscribers. They may also fax their reservations to (032) 505-3099, (032) 505-3100, (032) 505-3101 and (032) 505-3102 or book through their website watefronthotels.com.ph.

Owned and managed by Waterfront Philippines Inc., Waterfront Hotels & Casinos is still the largest Filipino-owned hotel chain in the Philippines. It holds the distinction of being the only hotel group in the country with properties located in the key cities of Luzon, Visayas and Mindanao: In Cebu, they have Waterfront Cebu City Hotel & Casino and Waterfront Airport Hotel & Casino. In Davao; Waterfront Insular Hotel Davao and in Manila, Waterfront has Manila Pavilion Hotel and G-Hotel.