PGMA Leads Honorees for CCAP Conference & Expo 2009

MAKATI, Philippines —  The Contact Center Association of the Philippines (CCAP) will award four individuals who have contributed the most to the development of the Philippine call center industry, led by President Gloria Macapagal-Arroyo during the upcoming CCAP Annual Call Center Conference & Expo 2009 on July 15-16, 2009 at the SMX Convention Center, Pasay City.

The other honorees include Senator Mar Roxas, former Senator Ramon Magsaysay Jr. and Philippine Economic Zone Authority (PEZA) director-general Lilia de Lima.

President Macapagal-Arroyo is recognized for her Administration’s full support for the call center industry, through the development of the country’s telecommunications network, the creation of the Cabinet-level Commission on ICT for ICT policy formulation and implementation, the development of human capital to provide the world-class workers we needed for our industry to grow, and the expansion of the Cyber Corridor to span across the entire Philippines. On the other hand, Senators Roxas and Magsaysay are cited for their early support for the call center industry while Secretary de Lima is acknowledged for making it easier for call center operators to invest and locate in the Philippines.

CCAP is the country’s official trade group for outsource and in-house contact centers, representing 55 companies and accounting for more than two-thirds of all contact center seats and full-time employees nationwide. Interested parties may contact the CCAP Secretariat at 889-7763, 886-4407 and 844-8341 or email [email protected].