Ford customers can expect the Ford On the Road Response Crew (FORCE) in Calasiao, Pangasinan, San Pablo, Ormoc, Tacloban, Tagbilaran, Cagayan de Oro, Dipolog, Pagadian, Surigao and General Santos.
"We understand that some customers, especially those based outside Metro Manila, find it difficult to come to our dealer service centers. So we decided to bring it closer to them," said Met Arias, FGP’s vice president for parts & service. "This is our way of making sure our customers receive Ford’s quality service no matter where they are."
Services will include periodic maintenance, light repairs, accessories installation and warranty work. For repairs requiring extensive work, the on-site service advisor may arrange for service at the nearest Ford dealership.
To ensure fast and efficient service, customers are encouraged to call prior to their visit to confirm their schedule.
On Nov. 15 to 17, 2002 the service caravan will be in Calasiao, Pangasinan at the Barinos Shell Station on the National Road with contact details at Ford Pampanga tel. nos. (045) 961-1277/961-2888; and at San Pablo City, Laguna at the San Ignacio Shell Station along the Maharlika Highway with contact at Ford Alabang tel. nos. (02) 807-5114/807-1852.
In December, the service crew will be in the Visayas in Ormoc City and Tacloban City in Leyte and Tagbilaran City in Bohol and may be contacted through Ford Cebu with tel. no. (032) 231-9180 loc. 206 and cellphone (0917) 323-9404.
Also in December, Ford will service the Mindanao area in Butuan City, Cagayan de Oro, Cotabato, Dipolog, General Santos, Pagadian and Surigao with contact details at Ford Davao with tel. no. (082) 233-2600/234-1111 and cellphone (0917) 702-3673.