New IT firm gets BOI nod

The Board of Investment (BOI) has approved the request for pioneer registration of C-Quadrant Corp. as a new information technology service firm in the field of operation of a call center.

C-Quadrant has allocated almost P400 million for its call center project.

C-Quadrant, according to documents filed with the BOI, commits to provide clients with a sustainable competitive advantage by developing innovative, effective and integrated electronic commerce products and call center services that lead to increasingly higher level of customer satisfaction.

Initially, C-Quadrant will provide call center services such as handling of phone inquiries, order taking for fastfood industries.

Eventually, C-Quadrant plans to offer web integration system, multimedia messaging manager (M3), corporate virtual private networks (VPN) or one number service, interactive voice response systems and integrated agent-supervisor-administrator workstations.

Locally, C-Quadrant projects to handle 90,528,474 transactions per year and 2,020,725 hours per year for international transactions. It intends to begin operations this month with a workforce of 1,642 employees.

Of its estimated project cost of P398 million, the bulk of P292 million would be spent on capital equipment while P64 million would be spent on technology development.

The balance of P36 million would be spent on leasehold improvement. Financing for the call center project would be financed through equity with C-Quadrant required to increase its paid-up capital stock to at least P19.28 million which is equivalent to 25 percent of the total project cost for the first year of operation.

C-Quadrant is a wholly-owned Filipino corporation registered with the Securities and Exchange Commission. It has an authorized capital stock of P2 million.