TouchMedia pioneers kiosk technology in RP

Kiosk technology is one of the many emerging technologies in the world today. In the Philippines, it is being pioneered by TouchMedia Phils. Inc. (TMP), which has installed over 100 kiosks nationwide.

Despite the low awareness on kiosk systems, the kiosk technology promises an infrastructure of public access terminals that serves as another channel of information and interaction. Kiosk machines are self-service delivery machines used to facilitate faster and more convenient attendant-free information and transactions.

According to TMP managing director Ado Cuenca, TMP envisions a network of kiosks wherein various consumer-based transactions can be made in strategic public access points nationwide and eventually in countries where significant numbers of Filipinos reside and work.

Starting out in 1998, TouchMedia Phils. Inc. initially became the sole distributor of Elo touchscreens in the Philippines in agreement with TouchMedia Singapore and Elo Touchsystems, USA. Eventually, TMP became a systems integrator for self-service delivery solutions, a kiosk company, with the combination of superior hardware integration skills and software engineering teams.

Today, TMP’s core competency lies in transaction-based kiosks. Its flagship product, the FlashPay Touch Payment Stations (TPS), has been a significant partner of major banks and telco companies for two years now.

The TPS accepts both cash and check payments for single or multiple accounts of billing companies. This machine takes the job of one bank teller and becomes a click-and-mortar branch minus the large operating and capital expenses.

With a transaction lasting for only 30 seconds to two minutes, the TPS can accommodate over 240 transactions in eight hours. Moreover, with TPS reliable hardware set-up and 24 x seven technical support, maintenance of the machine is also kept at a minimum.

TMP plans to roll out its innovative products that will popularize and really make kiosk technology a part of the Filipinos’ daily living., Among these are the BrowsXpress Infoweb kiosk, Merlin prepaid appliance, Online Remittance Kiosk, it@ps e-commerce kiosk and the CD Kiosk.

TMP’s list of its valued clientele for its kiosks and touchscreen products include PLDT, RCBC, Globe Telecoms, Smart Communications, Standard Chartered Bank and Global Bank among others.